Privacy policy

This privacy policy sets out how HealthFriends uses and protects any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Any identifying information we ask you to provide will only be used in accordance with this privacy statement.

HealthFriends may change this policy from time to time by updating this page. This policy is effective from 1st January 2013.


Your consent

By using this site, you agree to the terms of this Privacy Policy and HealthFriends' Terms of use. Whenever you submit information via this site, you consent to the collection, use, and disclosure of that information in accordance with those Terms of Use and this Privacy Policy.

What we collect

We may collect the following information:

What we do with the information we gather

We will never pass on your information, unless you specifically consent to us doing so or we are specifically required to by law. We only use it to understand your needs and provide you with a better service, and in particular:

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical and electronic procedures to safeguard and secure the information we collect online.

Passive information collection

As you navigate through this site, certain anonymous information can be passively collected (that is, gathered without your actively providing the information) using various technologies, such as cookies* and other navigational data collection (such as server logs). Your internet browser automatically transmits to this site some of this anonymous information, such as the URL of the website you just came from and the IP address and the browser version your computer is currently using.

This helps us analyse data about our site traffic, so we can improve HealthFriends and tailor it more to our members' needs. All information is anonymous and only used for operational purposes.

*A cookie is a small file which "asks permission" to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies but you can usually modify your browser setting to decline cookies if you prefer. This may, however, prevent you from taking full advantage of our website. Read more about our Cookies Policy.

Links to other websites

Our website may contain links or references to other websites to which this Privacy Policy does not apply. If you click on these links to leave our site, you should note that we cannot be responsible for the protection and privacy of any information you provide whilst visiting those sites, nor can we be held responsible for the accuracy of this content. We suggest you always look at the privacy statement of any other website you visit.

Controlling your personal information

You may choose to change or restrict the use of your personal information by going to your HealthFriends Profile and amending your registration details.

We will not give your personal information to third parties unless we have your permission or are specifically required to by law.

You may ask us to provide details of the personal information we hold about you, under the Data Protection Act 1998. To request this information, please email us at contactus@health-friends.org or write to HealthFriends Online Limited, Swan Yard, Cirencester, GL7 2NH.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will, of course, happily correct any information that's found to be incorrect.

Content of Private Groups

All conversations, discussions and content entered within Private Groups remains confidential and will not be accessible by any HealthFriends users that are not part of your Private Group. However, HealthFriends reserves the right to access Private group information, for security reasons, and to prevent any illegal comments, incitement to hatred or violence.